FAQ
License
In short, the Personal license is for personal social content, and the Unlimited license covers everything (both personal & commercial projects).
Compare the licenses in more detail on our license page.
If your project using a LVKEHOUSE Product is broadcast through television/radio networks, yes. The broadcast company is obligated to report information regarding the performing rights owners and artists for the music used in your project.
To report this information, you’ll need to provide PROs with a cue sheet for your project.
We’ve put together more information (and a handy template) to help get you going.
Nothing to worry about here as long as you have an appropriate license.
In the event that you receive a copyright claim, please dispute the claim by stating that you have permission to use the music in your video, referencing the license agreement for the specific track which can be found in your account area.
If you receive a claim on YouTube, we advise you to not dispute the claim. Please contact us immediately with your video link and the claimant’s claim information. We will work with the claimant to have this cleared with the utmost priority as all music tracks licensed from our website are 100% owned by us.
No, our Products are meant to be integrated into Projects that combine video and audio (with the exception of Podcasts). We do not permit that use of our Products as backing tracks or instrumentals for sound recordings (or songs) to which you add your lyrics or vocals too.
General
You can access your downloads on the “downloads” tab of your account.
If you are unsatisfied with your order within 7 days of your purchase date, reach out to us with your concerns within those 7 days, you’re allowed a refund. However, your usage rights will be revoked.
Yes, we do! Please fill out our custom form for assistance with enterprise solutions.